Call centre technology is advanced to great extent. The technologies comprising of speech recognition software enables computers to handle first level of customer support, text mining and natural language processing to allow better customer handling, support automation and many other technologies to improve agent productivity and customer needs.
Database Systems Corp. (DSC) is a leading provider of call center technology which includes automated phone systems as well as call center outsourcing phone services. The phone systems are state-of-the-art computer telephony integration systems that include IVR (interactive voice response) and voice broadcasting features.
Computer Telephony Integration (CTI), is a concept that enables computers to know about and control phone functions such as making and receiving voice, fax, and data calls.
The integration of telephone software and computer systems is a major development in the evolution of the automated office. DSC is a leading provider of computer telephony phone systems and software.
Voice broadcasting is a mass communications technique that can send phone messages by computer to hundreds or thousands of call recipients at once. This technology has both commercial and community applications such as notification and call reminders.
DSC is a pioneer in the development of voice broadcasting systems and in providing voice message broadcasting services. To take an online tour, visit the voice broadcasting demonstration webpage. Also please view the sample voice broadcasting reports webpage.
Database Systems Corp. (DSC) is a leading provider of call center technology which includes automated phone systems as well as call center outsourcing phone services. The phone systems are state-of-the-art computer telephony integration systems that include IVR (interactive voice response) and voice broadcasting features.
Computer Telephony Integration (CTI), is a concept that enables computers to know about and control phone functions such as making and receiving voice, fax, and data calls.
The integration of telephone software and computer systems is a major development in the evolution of the automated office. DSC is a leading provider of computer telephony phone systems and software.
Voice broadcasting is a mass communications technique that can send phone messages by computer to hundreds or thousands of call recipients at once. This technology has both commercial and community applications such as notification and call reminders.
DSC is a pioneer in the development of voice broadcasting systems and in providing voice message broadcasting services. To take an online tour, visit the voice broadcasting demonstration webpage. Also please view the sample voice broadcasting reports webpage.
Regards for this marvellous post, I am glad I found this web site on yahoo. Quality Manufacturing Solutions
ReplyDelete